Subject: Tech Support Candidate - Aman Anand
From: Aman Anand <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 08:14:43 -0400

| | Tech Support Test

Name | Aman Anand
E-mail | [email-masked]
Phone Number | (91) 8789734142
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Close other tabs, extesnions and apps
Restart chrome
Restart ur computer
Try loading the page again

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open mobile bluetooth and other bluetooth device. Paired with both the device and, if it is password protected give the password and than after it will connected.
What according to you makes you a good candidate for customer service or technical support job? | I am good in English an I can handle all my responsibilities. I am good in ms excel and all the different technical support.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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