Subject: Tech Support Candidate - Navdeep Singh
From: Navdeep Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 08:06:01 -0400

Tech Support
Test

Name

Navdeep
Singh

E-mail

[email-masked]

Phone Number

(+91) 9149852323

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Noida

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers
& Audio
VoIP

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Wipro

Backend executive

14 April
2019

18000

Previous Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

1.
Restart my device

2.Make sure the internet works

3.Check if the website is down for everybody or just me

4. Rebooting the router or modem

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.Turn on
the bluetooth on both the devices ie. mobile phone and Bluetooth speaker.

2.In Bluetooth section in mobile phone look out for Bluetooth speaker.

3.Tap on the Bluetooth speaker to establish a connection.

4.Now the Bluetooth speaker is successfully connected.

What according to
you makes you a good candidate for customer service or technical support
job?

Qualities such as self discipline, problem solving
skills,attention to detail, good communication skills and my passion for
technology and having good knowledge of latest trends in technology makes me a
good candidate of technical support job.

On a scale of 1 - 5
please rate your fluency in spoken English

4