Subject: Tech Support Candidate - Anant Bajpai Anant
From: Anant Bajpai Anant <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:57:30 -0400

| | Tech Support Test

Name | Anant Bajpai Anant
E-mail | [email-masked]
Phone Number | (+91) 7388313317,9855283430
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Lucknow, Uttarpradesh I can Relocate Myself
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | While opening website of NDTV. Com if i find error Firstly I'll check my internet working Properly Or not if it's working properly. Then I'll Erase My cookies and cache of My laptop and then I'll try to Open a website again .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | As iam Bluetooth speaker user Firstly I will Open my handset Bluetooth and I'll open Bluetooth of Speaker I'll Keep my Bluetooth and smartphone nearby to connect easily. And I'll search nearby Bluetooth device and I'll pair with my Smartphone and I'll connect my device after while pairing My device I will Tick automatically connect box for future connection easily for my smartphone and then I'll enjoy music.
What according to you makes you a good candidate for customer service or technical support job? | Customer First is a mantra for any Organisation to succeed in its business. I follow this mantra.  Being responsive with positive attitude, taking accountability & ownership, understanding Customer issues as a partner and providing proactive cost effective and best solutions towards the problems before the Customer realize would definitely differentiate you from others.you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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