Subject: Tech Support Candidate - Shradha Kumbhar
From: Shradha Kumbhar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:57:06 -0400

| | Tech Support Test

Name | Shradha Kumbhar
E-mail | [email-masked]
Phone Number | (+91) 8830905693
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Kolhapur, Maharashtra
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Askiitans | Freelancer | 31 aug | 10-15k
Previous Employer 1 | RIT | Teaching assistant professor | 30 may | 10k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'll do a refresh. Then I'll open the page in ignito mode in browser pressing f5. If error 404 is there, I'll click in advance settings and have a check on proxy setting. Also I'll do a firewall setting if it's blocking the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First to have a Bluetooth connection in active mode, then I'll on the Bluetooth speakers then search for the speaker on device to pair then it will send the request for pairing on device, on the acceptance of the request, it'll be ready to use.
What according to you makes you a good candidate for customer service or technical support job? | Good communication skills .. potential to deal with clients as well always be ready to learn something new
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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