Subject: Tech Support Candidate - KYAS SRIVASTAVA
From: KYAS SRIVASTAVA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:56:43 -0400

Tech Support
Test

Name

KYAS
SRIVASTAVA

E-mail

[email-masked]

Phone Number

(+91) 9454944610

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

NOIDA SECTOR 50

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First of all i check the internet connection
after that check the connection interrupted manual.

Check the problem of my device.

Restart our device

Check IP address.

try a ping trace the route

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

firstly
mobile phone then bluetooth and speaker

What according to
you makes you a good candidate for customer service or technical support
job?

I think he should be a good team player.

On a
scale of 1 - 5 please rate your fluency in spoken English

4