Subject: Tech Support Candidate - Tribhuvan Bisht
From: Tribhuvan Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:50:17 -0400

| | Tech Support Test

Name | Tribhuvan Bisht
E-mail | [email-masked]
Phone Number | (+91) 9013688842
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | I Stay at Mayur vihar phase 3
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Uniqlo India | Excutive | Currently Work | 20
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First i will check the Internet Connection.
2. If not the internet issue, check URL address properly.
3. Check for the other Web browser.
4. Check if any Software in system interference or blocked that website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on your speaker Bluetooth at discoverable mode.
2. Then turn on your mobile Bluetooth.
3. Check for your Bluetooth device listed.
4. Then connect with the same device and enjoy music.

What according to you makes you a good candidate for customer service or technical support job?

1. I think I'm best candidate because I had best experience with the customer service, as i had also awarded with the best Customer service.
And and i had also done hardware and networking course so i can give best support with technical service also and i am very confident with it.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |