Subject: Tech Support Candidate - Nikhil Mishra
From: Nikhil Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:43:33 -0400

Tech Support
Test

Name

Nikhil
Mishra

E-mail

[email-masked]

Phone Number

(91) 7007093048

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Allahabad

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1-Frist we will  check our internet connected or
not

Otherwise we check the internet cable or router

2-second is check the URL name is right or there is some spelling mistake

3-third   we will check JavaScript enabled or disabled

4-four we check the local firewall for Https request then check the status is
blocked or allowed

5-if these things are  not work than we will update our browser

6- some cases if it's give 500 error it's mean there is some problems in server
so don't need to worry when it's will resolve it's give you respond

6-the last step to contact our internet service provider

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1-open Bluetooth of mobile and speakers

2-open settings for Bluetooth search in advance options

3-click which you want to connect

4-its give you a pop-up to pair to connect

What according to you makes you a good candidate
for customer service or technical support job?

Because I
have good knowledge about devices and networking ,and my skills are related to
technical support so I think it's right job for me to work hard and create
better future for me

On a scale of 1 - 5 please rate your
fluency in spoken English

4