Subject: Tech Support Candidate - Mohammad Anas khan
From: Mohammad Anas khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:40:48 -0400

| | Tech Support Test

Name | Mohammad Anas khan
E-mail | [email-masked]
Phone Number | (+91) 7535946216
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Allahabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As a computer user my first order of action will be to restart my computer to clear all the processes. After that I will check whether my internet connection is working properly or not. If my internet connection is working then I will check on google whether the site is down for me only or everyone on a website checker for example on "isup.me".

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps to connect a bluetooth speaker to phone are:
1-open bluetooth in your phone and go to add a new device.
2-switch on the bluetooth speaker.
3-Tap the name of the bluetooth speaker to connect to it.

What according to you makes you a good candidate for customer service or technical support job?

Apart from my good communication skills these are the following factor which make me capable for this position:
1-Tendency to be friendly, approachable, and easy to get along with.
2-Tendency to strive for perfection, sometimes at all costs.
3-Willingness to try new ways of doing things.
4-A fresher with the will to achieve everything thrown at me.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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