Subject: Tech Support Candidate - shubham jha
From: shubham jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:35:04 -0400

Tech Support
Test

Name

shubham
jha

E-mail

[email-masked]

Phone Number

(+91) 8595874276

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

noida

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced
Linux
Networking - advance
Hardware - Advanced

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fresher

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

By using the following steps one by one I can try
to open up ndtv.com

Firstly Reload the page because sometimes when you load a webpage, things just
don't work quite right - for too many reasons to list, a page might just simply
not load correctly the first time

Secondly check that  is enabled as nowadays almost all website uses  so if
it's disabled then website won't load or load partially

Next I can restart my browser or can use another browser to load the website

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Go to settings

Tap the Bluetooth option

Turn on Bluetooth

A list of available devices will appear.

If your speaker is not listed, press the button on your speaker that makes it
discoverable

On your mobile select your speaker  and that’s it, you’re
connected!

What according to you makes you a good candidate
for customer service or technical support job?

There are
a lot of factor to be considered for someone to be a great candidate of a
customer service job. First, I think is experience, you can always have a better
trust to someone who has experience of doing something and their achievements on
that experience is a great factor too. Second is attitude, a person with a
positive personality will always be a good factor to any job. Someone who sees
every problem as an opportunity to improve or showcase their skill is a great
addition to a company.

On a scale of 1 - 5 please rate your
fluency in spoken English

4