Subject: Tech Support Candidate - Anirudh Sharma
From: Anirudh Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Aug 2021 07:21:12 -0400

Tech Support
Test

Name

Anirudh
Sharma

E-mail

[email-masked]

Phone Number

(+91) 8279874355

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Meerut

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows -
Basic
Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I see that In my system hotspot is able to
access the internet if yes then I will change the browser and if Hotspot is not
able to access the internet then I will check what the problem comes

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First I on my mobile bluetooth

Second I on my speaker bluetooth

Third I search on my phone bluetooth my speaker name

Then I pair my bluetooth with my phone by entering code or nothing code such as
0000 or 1234 it's a passkey

What according to you makes you a
good candidate for customer service or technical support job?

As if I get this job then I suitable for this job as my
English is not fluent but if i do this job or I achieve this job then I will
suitable I answer customer over call and email nicely

On a scale of 1 - 5
please rate your fluency in spoken English

4