Subject: English Language Test - Abhishek Nigam
From: Abhishek Nigam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 20 Aug 2021 12:30:20 -0400

| | Foreign Language Screening Test

Name | Abhishek Nigam    /  (208012) 9140022978    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi customer name,

As er given address we could not place your order

Plz update your address.

Also you can call at this number:Mob No

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Customer Name,

Sorry about that! Here are some steps you can folllow to troubleshoot the issue.

Step1:

Step2:

You can also call at this no: Mob No

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