Subject: Tech Support Candidate - Mohammed Amjad
From: Mohammed Amjad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 20 Aug 2021 09:34:14 -0400

| | Tech Support Test

Name | Mohammed Amjad
E-mail | [email-masked]
Phone Number | (91) 8527849192
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Saparpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Softwill | Tech sales | 30 November 2020 | 35000
Previous Employer 1 | Quantm ltm | Tech sales | 13 oct 2018 | 35000
Previous Employer 2 | Tech matrix | Tech sales | Sep 2017 | 28000

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If the website will not open i will try to refresh the page. The second step we can try disconnect the internet and connect it back that should fix the issue. If still issue is not fix, we can try with other browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First we have to open the settings. Next we have to go to connections tap . Then bluetooth tap. Then tap to scan for bluetooth drvice.Make sure the bluetooth speaker is power on . The phone will find the speaker name. We have to tap on it and it will be connexted.
What according to you makes you a good candidate for customer service or technical support job? | I have been in working in this profession for the past 4 year that's the reason i consider my self a good candidate for rhis position.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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