Subject: Re: English Language Test - Sahil .
From: Darpan Arora <[email-masked]>
To: HR <[email-masked]>
Date: Fri, 20 Aug 2021 04:07:15 -0700 (MST)

Hi Harpreet, 

English grammar is not upto the mark. 

Regards, 

Darpan Arora 
Executive HR 
LiveSalesman 
9650078841 
[email-masked] 

From: "HR" <[email-masked]> 
To: "Darpan Arora" <[email-masked]> 
Sent: Friday, August 20, 2021 4:27:06 PM 
Subject: Fwd: English Language Test - Sahil . 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 20, 2021, at 12:31 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Sahil . / (+91) 8791481476 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hello Customer, 

Thanks for choosing babyshop!! 

This is to inform you that our delivery champion has tried to delivery the parcel multiple times but could not reach due to the incomplete address. 

I would request you to please share your complete address else you can also update using below link: www.babyshop/courier 

Best regards, 
Team Babyshop 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Abdul, 

Greetings for the day! 

We apologize for the inconvenience you faced. Your request has been forwarded to the concern department and the same will be resolved within 3-5 working day. We appreciate your patience and apologize again for the inconvenience cause regarated. 

Thank you for choosing our services! 

Warm Regards, 
Team Hemobox