Subject: Re: Tech Support Candidate - Nishikant ojha Nishikant
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Darpan Arora <[email-masked]>
Date: Thu, 19 Aug 2021 14:15:41 +0000

Needs to be offered. Harpreet make an offer with Darpan, try for 36 else close at 37 max, let me know what happens. Call and discuss with me after u have spoken

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 19 August 2021 at 4:50 PM
To: "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Darpan Arora <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Nishikant ojha Nishikant

Hi Pritish,

PFA the profile below for EPOS.

Please cut short the interview, if spoken English is not as per your requirements.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Aug 19, 2021, at 3:01 PM, HR Livesalesman <[email-masked]<mailto:[email-masked]>> wrote:

Hi Deeksha,

Feedback of Nishikant Ojha :

  *   Experience of 5 yrs in Technical
  *   Has worked with Voice Intl Support
  *   Can join immediate
  *   Lives in New Ashok Nagar
  *   Current Salary 35K
  *   Expecting as per market standard

Please check the technical test

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On Aug 19, 2021, at 2:39 PM, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Nishikant ojha Nishikant
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9555891847
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      New Ashok Nagar
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na      Na      Na      Na
Previous Employer 1     Beno support    Sr. Technical sales     June 2016       33000
Previous Employer 2     Softwill Infotech Pvt Ltd       Sr. Technical sales     Nov 2020        35000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The following trouble shooting steps need to take inorder to resolve the issue.

1. Check internet connection.
2. Make sure website address is correct.
3. Check internet cable is connected properly or not.
4. Need to check website is blocked or not.
5.Restart router and computer.
6. Try to use website on another browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Steps to Connect Bluetooth speaker to mobile phone.
1. Turn on Bluetooth speaker.
2. Go to phone settings.
3. Open Bluetooth option.
4. Click on search device's
5. Paired with Bluetooth speaker and click on connect.
What according to you makes you a good candidate for customer service or technical support job? 1. Provide instant solution.
2. Good technical knowledge.
3. Customer understanding.
On a scale of 1 - 5 please rate your fluency in spoken English  5