Subject: Fwd: Tech Support Candidate - Nishikant ojha Nishikant
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Darpan Arora <[email-masked]>
Date: Thu, 19 Aug 2021 04:20:09 -0700 (MST)

Hi Pritish, 

PFA the profile below for EPOS. 

Please cut short the interview, if spoken English is not as per your requirements. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 19, 2021, at 3:01 PM, HR Livesalesman <[email-masked]> wrote: 

Hi Deeksha, 

Feedback of Nishikant Ojha : 

    * Experience of 5 yrs in Technical 
    * Has worked with Voice Intl Support 
    * Can join immediate 
    * Lives in New Ashok Nagar 
    * Current Salary 35K 
    * Expecting as per market standard 

Please check the technical test 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 19, 2021, at 2:39 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Nishikant ojha Nishikant 
E-mail 	[email-masked] 
Phone Number 	(91) 9555891847 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	New Ashok Nagar 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Na 	Na 	Na 	Na 
Previous Employer 1 	Beno support 	Sr. Technical sales 	June 2016 	33000 
Previous Employer 2 	Softwill Infotech Pvt Ltd 	Sr. Technical sales 	Nov 2020 	35000 
In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	The following trouble shooting steps need to take inorder to resolve the issue. 

1. Check internet connection. 
2. Make sure website address is correct. 
3. Check internet cable is connected properly or not. 
4. Need to check website is blocked or not. 
5.Restart router and computer. 
6. Try to use website on another browser. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Steps to Connect Bluetooth speaker to mobile phone. 
1. Turn on Bluetooth speaker. 
2. Go to phone settings. 
3. Open Bluetooth option. 
4. Click on search device's 
5. Paired with Bluetooth speaker and click on connect. 
What according to you makes you a good candidate for customer service or technical support job? 	1. Provide instant solution. 
2. Good technical knowledge. 
3. Customer understanding. 

On a scale of 1 - 5 please rate your fluency in spoken English 	5