Subject: Re: Tech Support Candidate - Prince Mishra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 18 Aug 2021 06:45:49 -0700 (MST)

No response 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 18, 2021, at 4:46 PM, Deeksha Dadu <[email-masked]> wrote: 

From: Darpan Arora < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 18 August 2021 at 2:21 PM 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Tech Support Candidate - Prince Mishra 

Hi Deeksha, 

Feedback of Prince Mishra : 

    * Communication Skills are average 
    * Has worked on Blended Account (Chat+ Voice) with Telus Noida 
    * Just 4 months experience with Telus. 
    * Last Salary was 22800/ Expectations - 26K in Hand 
    * He is not even knowledgeable in Technical Terms (Not aware of Active Directory) 

Regards, 

Darpan Arora 
Executive HR 
LiveSalesman 
9650078841 
[ mailto:[email-masked] | [email-masked] ] 

From: "deeksha" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Darpan Arora" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 18, 2021 2:09:08 PM 
Subject: FW: Tech Support Candidate - Prince Mishra 

First rund 

From: Prince Mishra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Tuesday, 17 August 2021 at 5:41 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Prince Mishra 

	

	
	
			Tech Support Test 
		
	Name 	Prince Mishra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 

	Phone Number 	(+91) 9910396822 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Noida 56 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Telus international 	Technical support representative 	09/06/2021 	21800 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check if the website is working for everyone 
Check the internet connection 
Clear the cache of browser 
Restart windows OS 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Turn on the bluetooth of mobile phone. 
2.Trun on speakers and put on bluetooth mode. 
3. Search for bluetooth devices near you in phone bluetooth application. 
4. Connect the speaker and allow them to pair. 
	What according to you makes you a good candidate for customer service or technical support job? 	Good writing and speaking skill . 
Time management. 
Empathetic in nature. 
Multitasking. 
Decision making. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5