Subject: Re: Tech Support Candidate - Mokshi jain
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 18 Aug 2021 06:41:43 -0700 (MST)

Her spoken is not good for HFL. And for Swagtron may be we can't consider her as a she is a girl 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 18, 2021, at 4:41 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for HFL/swagtron 

From: Mokshi jain < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 9 August 2021 at 6:15 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Mokshi jain 

	

	
	
			Tech Support Test 
		
	Name 	Mokshi jain 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9634965506 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Meerut 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	NA 	NA 	NA 
Previous Employer 1 	NA 	NA 	NA 	NA 
Previous Employer 2 	NA 	NA 	NA 	NA 
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. First we have to check our internet connection. 
2. We will check if all sites are not accessible, if yes then we will check the proxy settings. 
3.If not, we will see if the organisation has blocked the site. We can get it enabled. 
4. We can try to clear cache, cookies and try in other browser as well. 
5. Rest we can get to know by the error message. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. open your phone's bluetooth. 
2. open your device's bluetooth. 
3. find your device name in the phone's bluetooth section. 
4. once the device name is visible. pair your device. 
	What according to you makes you a good candidate for customer service or technical support job? 	I can handle pressure and listen to user's query calmly and patiently. 
I can handle multiple issues at the same time. 
I can communicate in a friendly manner. 
Customer satisfaction will be first priority. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4