Subject: Re: Arabic Language Test - Waleed Abdullah
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Wed, 18 Aug 2021 06:40:50 -0700 (MST)

Hi 

Tried to contact him he is not picking up. 

Regards 
shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, August 18, 2021 6:25:13 PM 
Subject: Fwd: Arabic Language Test - Waleed Abdullah 

Spoken please 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 11, 2021, at 8:25 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Waleed Abdullah / (+91) 8171592720 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear Customer, 

Thank you for contacting us, 

We would like to apologize for the inconvenience caused to you. 

We would like to ask you for your complete address with your contact number so that our courier partner will try to deliver your package as soon as possible . 

We look forward to hearing from you. 

Regards, 
Customer service Team. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear Customer, 

Thank you for getting in touch with us, 

we would like to apologize for the inconveniences caused to you. 

However, we have forwarded this issue to our concern team and you will be contacted ASAP to fix this issue and serve you fully. 

Please allow us sometimes so we can help you further. 

Thank you for your corporation and understanding. 

Regards, 
Customer service Team