Subject: Tech Support Candidate - Abhishek Pandey
From: Abhishek Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Aug 2021 04:54:09 -0400

| | Tech Support Test

Name | Abhishek Pandey
E-mail | [email-masked]
Phone Number | (+91) 9599374809
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

The following step i take to troubleshoot the problem is as follows:
1. Restart my device: Many basic problem can be solved simply by restarting your device.
2. Make Sure the Internet Connection Works.
3. Check if the Website is Down for Everybody or Just me: It's a good idea to test if the site i'm trying to access is down for everyone, or just for me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

The following steps are taken to connect a Bluetooth speaker to your mobile phone is as follows:
1. Turn Bluetooth on of mobile phone and speaker.
2. Pair a Bluetooth speaker with your mobile phone.
3. Connect your mobile phone with speaker.

What according to you makes you a good candidate for customer service or technical support job? | It's all about my attitude in addition to my academic qualification, like i am soft spoken, good listener, never give up attitude, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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