Subject: Tech Support Candidate - Shailesh Gupta
From: Shailesh Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Aug 2021 03:41:32 -0400

Tech Support
Test

Name

Shailesh
Gupta

E-mail

[email-masked]

Phone Number

(+91) 9140371277

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Gorakhpur

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Firstly, I am checking the internet connection
and all the connection which are required.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First, I am
open Bluetooth and searching the device if the device is find then I am connect
the Bluetooth speaker to our mobile phone.

What according to
you makes you a good candidate for customer service or technical support
job?

Good candidate for customer service or technical support
job

He is sovle the problem of customer

On a scale of 1 - 5
please rate your fluency in spoken English

1