Subject: Fwd: English Language Test - Ekta Kumari
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Darpan Arora <[email-masked]>
Date: Wed, 18 Aug 2021 00:13:01 -0700 (MST)

Hi Ma'am, 

This girl is not holding any international experience she is holding only domestic experience with I Energizer. 
But her spoken is good Please check her for HFL 
Her last salary was 23800/-, Expecting a little hike. 
And she is an immediate joiner. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 17, 2021, at 8:06 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Ekta Kumari / (0) 8077098279 / [email-masked] 
Whats your first language 	English 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi XXX, 

We recieved your email regarding the status of your order. As we checked with our team, the courier team tried to deliver the order, but your address was wrong. Your order has been returned to our nearest warehouse. Kindly confirm your correct address so that we can deliver it. 

In case of any query, please feel free to contact us. 

Regards, 
Ekta XXX 

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul, 

We are truly sorry for the inconvenience cause to you. I request you to kindly share the picture of the defective cabinet so, that we can replace it. 

In case of any query, please feel free to contact us. 

Regards, 
Home box