Subject: English Language Test - Bharat Garg
From: Bharat Garg <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Aug 2021 09:51:11 -0400

| | Foreign Language Screening Test

Name | Bharat Garg    /  (203205) 7500269640    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | The courier company will email the customer and tell that your address is coming wrong in our system, check it once.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | When the customer will mail or contact for his product, then we will note his complaint and will take back the product when the damage product reaches the product supplier.Then according to the demand of the customer, we can refund the money from it or we can give new product.

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