Subject: English Language Test - Ch Vineet Achary
From: Ch Vineet Achary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Aug 2021 09:31:54 -0400

Foreign Language
Screening Test

Name

Ch Vineet
Achary    /  ( 91) 9078444966    / [email-masked]

Whats your first language

English

Based
on your understanding of situation 1 above, assuming you are the customer
service representative, please draft a response to customer's email. Please make
sure that your email is grammatically correct and properly formatted.

At first

Hello madam/sir

I am the customer executive of babyshop.com .

Then i told him/her to gave me a 2 mins to check him/her courier status .Then i
told him/her to that "mam/sir we are sorry that out service boy trying to reach
your adress but that was a wrong one so,mam/sir plz gave a right adress to reach
you soon  "

Thank you for contacting us ...

Based on the Situation 2 above,
please draft an email response to the customer. You don't necessarily need to
know the policy of the brand, but use the best practice from e-commerce
companies that you've shopped from so far to know the policies.

At first

Hello madam/sir

I am the customer executive of babyshop.com .

The i told him/her that "sir/mam can you pl6 request the new unit or refund my
money in to our website then our service person will reach you "

Then i told him/her to thank you for contacting us ..