Subject: English Language Test - Prashant Sharma
From: Prashant Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Aug 2021 08:23:02 -0400

| | Foreign Language Screening Test

Name | Prashant Sharma    /  (91) 8447123859    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Sub:- order number  and status

Tony form customer care executive team

Hello mam/sir

We have receive your request to know the status of your placing order. The order no:-34674788
Product hand bag was returned in wearhouse. The address was incorrect on playcing order.

Thank you

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sub:- returned tv cabinet

Hello Mr abdul

We  have received your complain for  returning your tv
Cabinet we are apologize for the inconveniences
Mam as per the company policy your order will return within 7 working days.

Thank you
Form
Xyz team

| |