Subject: Tech Support Candidate - Rakesh Dama
From: Rakesh Dama <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Aug 2021 08:18:35 -0400

Tech Support
Test

Name

Rakesh
Dama

E-mail

[email-masked]

Phone Number

(+91) 9480444428

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Bangalore

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Lights controls

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Ideaaz

Senior design engineer

Till now

45

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Fill will be check the system is connected to
Internet.

And will refresh the Browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Will on
Bluetooth in mobile first .

Will pare with the speaker.

What according to you makes you a
good candidate for customer service or technical support job?

Very good in analysing problems.

Understanding customer problem.

On a scale of 1 - 5
please rate your fluency in spoken English

5