Subject: Fwd: Tech Support Candidate - Hari Pokhrel
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Darpan Arora <[email-masked]>
Date: Tue, 17 Aug 2021 05:00:35 -0700 (MST)

Hi Pritish, 

PFA the candidate for Tech Support EPOS for further round. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 17, 2021, at 5:21 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Hari Pokhrel 
E-mail 	[email-masked] 
Phone Number 	(+91) 6393395851 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	Noida 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Telus International 	Technical support 	14/06/2021 	34,000 
Previous Employer 1 	Ienergizer 	Technical support 	15/08/2019 	27,000 
Previous Employer 2 	NA 	NA 	NA 	Na 
In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Check if the website is down for everybody. 
Make sure if the internet connection works. 
Clear the caches of my browser. 
Restart my device. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the bluetooth of my phone and speaker. 
Search for new devices on my phone. 
Connect to the speaker. 
What according to you makes you a good candidate for customer service or technical support job? 	Good communications and analytical skills. Knowledge about the process and product. 
Empathetic in nature. 
Patient and comfortable under pressure. 
On a scale of 1 - 5 please rate your fluency in spoken English 	5