Subject: Tech Support Candidate - Sanskriti Sanskriti
From: Sanskriti Sanskriti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 15 Aug 2021 14:41:32 -0400

| | Tech Support Test

Name | Sanskriti Sanskriti
E-mail | [email-masked]
Phone Number | (248002) 8535078219
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Dehradun
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | No | No | No
Previous Employer 1 | No | No | No | No
Previous Employer 2 | No | No | No | No

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i’ll check my network  after that it’ll not open i’ll Immediately open it from my cellphone and then i’ll Check it whatever i’ll Need

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on the Bluetooth of speaker
Turn on the Bluetooth of the phone
Then the device will be shown then we have to pair and connect

What according to you makes you a good candidate for customer service or technical support job? | We have to polite to our customer we should speak very softly we have to be interactive with the customer we have to very polite towards them and also should be very calm
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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