Subject: Tech Support Candidate - Siddhant Saxena
From: Siddhant Saxena <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 15 Aug 2021 02:41:56 -0400

| | Tech Support Test

Name | Siddhant Saxena
E-mail | [email-masked]
Phone Number | (91) 9794374209
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Sitapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly open the website . Then search page of that and open the page check the error and solve

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly open the bluetooth  in your mobile also check the visibility is open. Then open the bluetooth speaker . Then the bluetooth speaker name in your mobile and then paired the device . Then it is connect.

What according to you makes you a good candidate for customer service or technical support job? | Good leadership qualities. Good communication skills. Risk taker person . Given quick response to the client . Decision making paper. Explain power or you can presentation skills is very good. Motivator power.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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