Subject: Tech Support Candidate - RIMA BURNWAL
From: RIMA BURNWAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Aug 2021 06:57:48 -0400

| | Tech Support Test

Name | RIMA BURNWAL
E-mail | [email-masked]
Phone Number | (+91) 9142794811
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dhanbad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Axis bank ltd | Assistant manager | NA | 3.5lac
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Steps are as follows-:
1. Check the website link for authentic.
2. Check the browsers setting.
3. Enable the edit pop up option of the browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Steps are as followers:
1. Turn on the bluetooth option.
2. Automatically scanning will going on or scan for devices.
3. Choose the bluetooth speaker`s name.
4. Pair the speaker.

What according to you makes you a good candidate for customer service or technical support job?

1. Politeness
2. Sincerity
3. Timesnagement
4. Knowledge about the available products and their`s detailed information.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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