Subject: English Language Test - Yash Rawat
From: Yash Rawat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Aug 2021 06:03:53 -0400

| | Foreign Language Screening Test

Name | Yash Rawat    /  (+91) 9667227417    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir / madam . The courier is already on its way ,but its delay due to incorrect address. Please correct the shipping  address so that we will deliver as soon as possible on same.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Sorry for the inconvenience but let me first understand the whole situation with my team and after that we will fix it as soon as possible.

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