Subject: Tech Support Candidate - Ayub Khan
From: Ayub Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Aug 2021 05:19:11 -0400

| | Tech Support Test

Name | Ayub Khan
E-mail | [email-masked]
Phone Number | (70178) 72442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Saharanpur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sanat Printers | System Admin | | 30000
Previous Employer 1 | TataClassEdge | Edge Coordinator | 1/8/2020 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We can check Renevel hosting,it means hosting expired, dns issue and security issued browser issue permission issued domin expire and technically issued.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open the bluetooth in our mobile and then press the device to open the device and get pair both the device with each other after pair the device with each other bluetooth connected
What according to you makes you a good candidate for customer service or technical support job? | i have the good knowledge of technical as  well as the customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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