Subject: English Language Test - Chandrajeet Yadav
From: Chandrajeet Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Aug 2021 03:46:09 -0400

| | Foreign Language Screening Test

Name | Chandrajeet Yadav    /  (91) 8081077855    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Dear customer , we are very sorry that your shipment could not be delivered .As per our courier partner your address is not correct. Hence you are requested to update your recent address so that we may deliver your shipment soon.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Dear customer,we apologise you for the inconvenience . Kindly raise the request for replacement or return from your ecommerce portal. We are committed to provide you the best customer satisfaction.Our team will check and provide you best solution.

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