Subject: Tech Support Candidate - DIVESH BHARDWAJ
From: DIVESH BHARDWAJ <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Aug 2021 02:16:20 -0400

| | Tech Support Test

Name | DIVESH BHARDWAJ
E-mail | [email-masked]
Phone Number | (91) 9818704934
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | DWARKA, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ADARSH WORLD SCHOOL | COMPUTER LAB ASSISTANT | 15 FEBRUARY 2021 | 28000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check internet connection
Write correctly on url bar then search

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open phone settings
Open bluetooth and make it visible to nearby devices
Name of speaker appears here
Connect with it

What according to you makes you a good candidate for customer service or technical support job? | I have technical knowledge and worked in school that makes me polite for customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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