Subject: Tech Support Candidate - Vikas Choudhary
From: Vikas Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 14 Aug 2021 01:50:47 -0400

| | Tech Support Test

Name | Vikas Choudhary
E-mail | [email-masked]
Phone Number | (144012) 8847681847
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jalandhar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleperformance intelnet global services Limited | Customer support | 25 August | 17000
Previous Employer 1 | Ocrex interprice limited | Associate | 1feb 2020 | 16000
Previous Employer 2 | Videocon integration private limited | Customer service executive technical | 31may 2018 | 14000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First let's figure out where the problem is The problem only happens with certain website
I will try to clearing Firefox's cookies and chache

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe Down form the top of the screen
Touch and hold Bluetooth
Tap pair new device
Tap the name of the Bluetooth device you want to pear with your device

What according to you makes you a good candidate for customer service or technical support job?

I'm confident that i can this type of success to this position
I have the capacity and willingness to learn

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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