Subject: Tech Support Candidate - Shubham kumar Rai
From: Shubham kumar Rai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Aug 2021 08:50:23 -0400

| | Tech Support Test

Name | Shubham kumar Rai
E-mail | [email-masked]
Phone Number | (+91) 7217849390
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gazipur village delhi-110096
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bsnl | JE trainee | Till now | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If you are not opening properly then it is network issue. So you have to check your internet connection properly again you should try.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all you have to open bluetooth in your mobile and then you have to on bluetooth of your device and then by your phone bluetooth you have to search when its found then you have to click then your mobile will be connected with device by bluetooth.
What according to you makes you a good candidate for customer service or technical support job? | According to me we should talk with customers politely. And we should resolve our customers problem as soon as posible.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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