Subject: Tech Support Candidate - RAVIKKESH KUMAR
From: RAVIKKESH KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Aug 2021 04:08:22 -0400

| | Tech Support Test

Name | RAVIKKESH KUMAR
E-mail | [email-masked]
Phone Number | (91) 8340373196
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Indovision services pvt ltd | RF ENGINEER | 19 TH APRIL 2021 | 29000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

site permission issue
network connection issue
security reason

Please list the steps to connect a Bluetooth speaker to your mobile phone.

power on bluetooth device
make sure mobile bluetooth is on
open mobile bluetooth and serching bluetooth device and connect it

What according to you makes you a good candidate for customer service or technical support job? | First understand the custemer problem exact what he said after that you take right action and you need to think how to fix it in short time
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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