Subject: Tech Support Candidate - Mohammed Faisal Kaleemullah
From: Mohammed Faisal Kaleemullah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Aug 2021 14:17:01 -0400

Tech Support
Test

Name

Mohammed
Faisal Kaleemullah

E-mail

[email-masked]

Phone Number

(91) 7673938773

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Hyderabad

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fresher

Fresher

Fresher

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Find the error mistake first

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

Open Bluetooth

Show devices

Connect while pairing the devices

Then sent the items

What according to you makes you a
good candidate for customer service or technical support job?

When the customer is full satisfied.

On a scale of 1 - 5
please rate your fluency in spoken English

5