Subject: Tech Support Candidate - Avlok Dixit
From: Avlok Dixit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Aug 2021 11:24:19 -0400

| | Tech Support Test

Name | Avlok Dixit
E-mail | [email-masked]
Phone Number | (05168) 9305570750
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sectar 37
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | STPI NOYDA | Help dex | Crently | 39000
Previous Employer 1 | Ashok laylends | Tchnikchal supprot | 11/01/2029 | 35000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I am cheking inter net  srbar
Please list the steps to connect a Bluetooth speaker to your mobile phone. | (1)open bluetooth speaaker( 2) BT mood (3)open mobail phone blutooth diwaic 4 pier diwace and cannected
What according to you makes you a good candidate for customer service or technical support job? | All customer pirbolm finisd a short and secreefaice to me
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |