Subject: Tech Support Candidate - Nandish Kumar
From: Nandish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Aug 2021 08:03:40 -0400

Tech Support
Test

Name

Nandish
Kumar

E-mail

[email-masked]

Phone Number

(+91) 9211057955

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Eminenture

Sr.IT executive

19
April 2021

13000

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I'll check weather my internet is working on not.
First O will check that my computer is connected to the internet and I will
check in other tab that others website is showing the same error or not, then I
will check the internet icon in the task bar which shows that internet is
working or not.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Turn the
bluetooth of both the devices, search the bluetooth speaker name in mobile
bluetooth connectivity option then click on the speaker name then you device
will get connected

What according to you makes you a
good candidate for customer service or technical support job?

Good listener, effective and efficient in work, team work
oriented, calm mind

On a scale of 1 - 5 please rate your
fluency in spoken English

4