Subject: Tech Support Candidate - Ajad Patel
From: Ajad Patel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Aug 2021 07:01:47 -0400

| | Tech Support Test

Name | Ajad Patel
E-mail | [email-masked]
Phone Number | (91) 8097746066
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mumbai
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TCS | Software Engineer | 30 August |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Open a browser- Type www.ndtv.com - with proper internet connectivity
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First ON Bluetooth speaker  then ON Bluetooth option in Bluetooth speaker and In mobile open Bluetooth option and try to connect with your Bluetooth speaker name and pair Connected.
What according to you makes you a good candidate for customer service or technical support job? | Puppy technical skills
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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