Subject: Tech Support Candidate - atul Bisht
From: atul Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 9 Aug 2021 09:49:07 -0400

Tech Support
Test

Name

atul
Bisht

E-mail

[email-masked]

Phone Number

(91) 7535070760

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Dehradun

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Kpmg

Analyst

13,000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

this
error is one that most people see on a regular basis. A 404 error occurs when a
user tries to access a webpage that doesn’t (or no longer) exists. The causes
of this error could be from broken links, incorrect URLs, or a redirected page
that is no longer valid. This error can easily be fixed, however, by reviewing
all of these crawl errors in Google Search Console, and submitting broken link
re-directs in your website’s WordPress or content management
system

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Tap to the bluetooth button as its indicates
the connectivity then try to find your bluetooth device name into your mobile
bluetooth seach bar

What according to you makes you a
good candidate for customer service or technical support job?

According to me what makes myself a good customer service is
providing them a better solution rather then making things more complicated and
know what customer needs and listen to his/her all problems first.

On a
scale of 1 - 5 please rate your fluency in spoken English

3