Subject: Re: Tech Support Candidate - Akash Devan
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 9 Aug 2021 04:44:53 -0700 (MST)

His no. is incorrect 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 9, 2021, at 4:43 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Akash Devan < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Sunday, 8 August 2021 at 10:14 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Akash Devan 

	

	
	
			Tech Support Test 
		
	Name 	Akash Devan 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9176680441 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Kochi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Flavien International 	NOC Engineer 	Currently Working 	20k 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1) Will check the internet connectivity. 
2) Will reload the webpage. 
3) Will close and restart the webpage. 
4) Will clear the cache 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1)First switch on bluetooth for both the devices. 
2) Search the bluetooth device name in the mobile phone. 
3)Pair the bluetooth of the device to your mobile phone. 
4)After Pairing the speaker ready to use. 
	What according to you makes you a good candidate for customer service or technical support job? 	1)Good Communication Skills 
2)Good Listening Skills 
3)Problem Solving Skills 
4) Understanding and solving the issues at instant time. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5