Subject: FW: Tech Support Candidate - Akash Devan
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 9 Aug 2021 11:13:52 +0000

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From: Akash Devan <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 8 August 2021 at 10:14 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Akash Devan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Akash Devan
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9176680441
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Kochi
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Flavien International   NOC Engineer    Currently Working       20k
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1) Will check the internet connectivity.
2) Will reload the webpage.
3) Will close and restart the webpage.
4) Will clear the cache
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1)First switch on bluetooth for both the devices.
2) Search the bluetooth device name in the mobile phone.
3)Pair the bluetooth of the device to your mobile phone.
4)After Pairing the speaker ready to use.
What according to you makes you a good candidate for customer service or technical support job? 1)Good Communication Skills
2)Good Listening Skills
3)Problem Solving Skills
4) Understanding and solving the issues at instant time.
On a scale of 1 - 5 please rate your fluency in spoken English  5