Subject: Trainer Candidate - Jatin Baghel
From: Jatin Baghel <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 7 Aug 2021 16:29:04 -0400

Tech Support
Test

Name

Jatin
Baghel

E-mail

[email-masked]

Phone Number

(91) 9910863983

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Vasant vihar

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Niyo solutions

Risk and compliance
analyst

31st March 2021

30000

Previous
Employer 1

Indiabulls housing finance pvt Ltd

Operation officer

11 th march
2020

21500

Previous Employer 2

Quatrro processing Services
Pvt Ltd

Fraud analyst

7th March 2017

15000

If Selected, how much time do you need
to join?

Can join immediately

Please briefly
describe your work experience specifically in training?

I dont
have work experience in training

Have you worked as a
trainer in a Call Center/Customer Service/BPO Environment?

No

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

Providing resolution to the customer and solving
issues of the customer leads to the good customer service.

Providing assistance to the customer regarding his/her querry.

Guiding customer on the adopted platform.

Providing details about the feature of the product and services to the customer

What according to you makes you a good candidate for
this position?

I had worked in customer service process.

On a scale of 1 - 5 please rate your fluency in
spoken English

3