Subject: Tech Support Candidate - Anu Yadav
From: Anu Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 7 Aug 2021 06:37:43 -0400

| | Tech Support Test

Name | Anu Yadav
E-mail | [email-masked]
Phone Number | (+91) 9005800165
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Rewari
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | TDK | Trainee | 15th Aug | 12400
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | There are various types of error. First of all I will check which type of error is this, I will check web address types then I will make sure that Internet connection is working normally if it's not working properly, I will fix the internet connection.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the Bluetooth of mobile phone and turn on the speaker, Then I will search speaker name in mobile phone via Bluetooth then connect them.
What according to you makes you a good candidate for customer service or technical support job? | I'm always interested in learning more about technical skills however If I'm doing same thing in daily work. During working hours I'm fully prepared with mentally and physically to do best for company.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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