Subject: Tech Support Candidate - Malay Bisht
From: Malay Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 7 Aug 2021 02:54:50 -0400

Tech Support
Test

Name

Malay
Bisht

E-mail

[email-masked]

Phone Number

(+91) 7017521699

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

Kashipur
Uttarakhand

Which best describes your Technical Support
capabilities

I've worked in Level 2 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Nokia solution &
network

Network integration Engineer

2018

22000

Previous
Employer 2

7 star communication

Project Engineer

2017

15000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Please
tell me what's the error showing on your browser

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Firstly
turn on speaker bluetooth then Open your mobile bluetooth and search and then
when it's show the bluetooth speaker name press on it and connect

What
according to you makes you a good candidate for customer service or technical
support job?

Technical support job

On a scale of 1 - 5
please rate your fluency in spoken English

4