Subject: Re: Tech Support Candidate - Tarun Rathor
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 6 Aug 2021 02:45:27 -0700 (MST)

Strong accent 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 5, 2021, at 7:24 PM, Deeksha Dadu <[email-masked]> wrote: 

Check for EPOS/Swagtron 

From: Tarun Rathor < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 22 July 2021 at 5:27 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Tarun Rathor 

	

	
	
			Tech Support Test 
		
	Name 	Tarun Rathor 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(110041) 9643643384 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Impact infotech pvt ltd 	Network Engineer 		24 k 
Previous Employer 1 	Securelynkx Pvt Ltd 	Network Engineer 	Feb 2020 	20 k 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1. Restart my device. 
Many basic problem can be solve by restart the device. 
2.check internet connection. 
Make sure internet is working, type something in search box. 
3.check if website is down for everybody or just me. 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Turn on the bluetooth in bluetooth speaker 
2.In mobile phone, go to settings 
3.Tap the Bluetooth option. 
4.Turn on Bluetooth 
5. A list of available devices will appear. 
6. Select the Bluetooth speaker 

	What according to you makes you a good candidate for customer service or technical support job? 	1.Technical Knowledge 
2.Experience to handle the problem of customer 
3.Soft skills like communication, flexibility, patience and problem solving 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4