Subject: Tech Support Candidate - Juhi Priya
From: Juhi Priya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 6 Aug 2021 03:44:52 -0400

Tech Support
Test

Name

Juhi
Priya

E-mail

[email-masked]

Phone Number

(+91) 7974493069

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

New Ashok Nagar New Delhi
110096

Which best describes your Technical Support
capabilities

I've worked in Level 1 tech support

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS -
Advanced

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

No

Previous Employer 1

Vayam info solutions

Support
Engineer

15 may 3020

15000

Previous Employer 2

Inknow tech Pvt Ltd

Support
Engineer

31 July 2021

15500

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with customers over
Email

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

Contact
to IT team

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First speaker bluetooth on then second mobile
phone bluetooth on after that mobile and bluetooth connect.

What
according to you makes you a good candidate for customer service or technical
support job?

Experience in technical support

On a
scale of 1 - 5 please rate your fluency in spoken English

4