Subject: Re: Tech Support Candidate - Dharam Singh
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 5 Aug 2021 23:07:09 -0700 (MST)

Not interested 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 5, 2021, at 7:16 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Dharam Singh < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 23 July 2021 at 2:08 AM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Dharam Singh 

	

	
	
			Tech Support Test 
		
	Name 	Dharam Singh 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9354653080 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Indirapuram Ghaziabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Networking - advance 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Tech Mahindra 	Sr. Technical support associate 	Currently working 	
Previous Employer 1 	Inter Star technologies 	Sr. Technical support executive 	24 March 2020 	
Previous Employer 2 	Saburi TLC worldwide services 	Sr. Solution Engineer 	07 Sept. 2019 	
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	We have to reset the browser. Steps are : 
1. Open browser go in browser's settings 
2. At the left side on screen there is option of Advanced click on it and then click on RESET AND CLEAN UP 
3. Then click on Restore settings to their original default 
4. A window will pop-up where we have to click on RESET SETTINGS 

Once resetting process complete then close the web browser then reopen the browser and continue with any desired websites. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	9354653080 
	What according to you makes you a good candidate for customer service or technical support job? 	I'm a good listener along with quick problem solver and always ready to help them and make them happy. Moreover, I have good knowledge Bank of technical education in simple language which is easy for customer to understand and get the issue resolved without investing too much time. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4