Subject: Re: Tech Support Candidate - Prince kainth
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 5 Aug 2021 07:25:33 -0700 (MST)

Hi Ma'am, 

His total experience is of 11 months. in international tech support. He is all good to go for EPOS. He is an immediate joiner but he is in Chandigarh now so he would need some days to relocate. His last salary was 21000/- and expecting upto 30000/-. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Aug 5, 2021, at 7:00 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Prince kainth < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Monday, 2 August 2021 at 1:10 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Prince kainth 

	

	
	
			Tech Support Test 
		
	Name 	Prince kainth 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8288838255 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Hardware - Basic 
Hardware - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	Eclerx pvt Ltd 	Analyst 	31/10/2020 	18000 
Previous Employer 2 	concentrix Pvt LTD 	technical support 	10/06/2021 	21000 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1 refresh the page 
2 make sure JavaScript is enebled 
3 clear cache n cookies 
4 make sure web browser updated 
5 restart web browser 
6 try different web browser 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1 open the setting 
2 Navigate to connected devices, and turn on the Bluetooth toggle switch,if its not enabled 
3 select Bluetooth to view the options 
4 select pair new device to place the Bluetooth in pairing mode. 
5 pair the device. 
	What according to you makes you a good candidate for customer service or technical support job? 	I am willing to go extra mile for customers. I have ability to look at a problem from many perspectives.Moreover, I can relate with customers to personalise and fix the issue asap. Empathy and sympathy is really essential to connect with customers I do have both. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5